Advert – Vacancy for new post Suffolk Cruse Contact Line Operator

Suffolk Cruse Bereavement Care – Contact Line Operator


Hours: 15 hours per week

Salary: £7186 pa pro rata (£16,745 pa)


Suffolk Cruse Bereavement Care is recruiting a Contact Line Operator for 15 hours per week to answer all helpine enquiries in Suffolk. This is a new post and is fixed term for one year, extension is subject to further funding.


The Contact Line Operator will work within a small team and answer all initial calls to the Suffolk Cruse Helpline, the Operator will need to have experience of talking to bereaved people, with sound telephone skills.  You will also need effective IT skills. The post is office or home based and the hours ideally spread over 5 days. You will need to have completed Cruse training or equivalent and committed to undertake Cruse in house training.


For informal enquiries or to request an application pack please contact the Area Coordinator


Closing date 8thJune 2018

Interview date 18thJune 2018


An enhanced DBS check will be carried out for this post.